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Face Mask Frequently Asked Questions

Q. How do I create my custom face mask?

A. Just choose from various pre-made designs, then make it your own by adding text or embellishments.

Q. What materials are used in these masks?

A. The masks are 2-ply. The inner lining is 100% cotton and the outer shell is 100% polyester.

Q. Are the masks washable and reusable?

A. Definitely! Just remember to remove the filter before washing, then machine wash warm with like colors. Hang drying is ideal but tumble-drying on low heat works too. (See additional washing guidelines below.)

Q. Do the masks include filters?

A. Masks have a filter pocket and come with a starter 2-pack of carbon-filter inserts, made from meltblown fabric. Activated carbon enhances the filtering effect. Filters are easy to use; just insert into the mask’s pocket.

Q. Can the filter be washed?

A. Do not wash the filter; instead, replace after 2-3 days for all-day use, 4-5 days of periodic use, or if they are accidentally washed or become damaged. These masks use standard PM2.5 filters.

Q. Why should I wear a face mask?

A. Wearing a mask helps to slow the spread of COVID-19 and makes social distancing easier. Check out the recommendations and important information about cloth face coverings.

Q. How do I wear a face mask?

A. Please see the CDC's recommendation on how to safely wear and take off a cloth face covering.

* Disclaimers:

These masks are designed for personal use and do not meet FDA regulatory standards determined for medical devices or personal protective equipment (PPE) products. The mask should not be used in the following settings:

(1) Any surgical setting or where significant exposure to liquid bodily or other hazardous fluids may be expected

(2) A clinical setting (where the infection risk level through inhalation exposure is high)

(3) A setting that includes the presence of a high-intensity heat source of flammable gas

(4) In addition, Walgreens makes no warranties, either express or implied, that the mask prevents infection or the transmission of viruses or diseases.